Legal Terms and Website Use

Thank you for visiting the official website of Good Hunter and exploring our online platforms. Your use of this website and any affiliated portals constitutes your agreement to the legal terms outlined here. These terms apply specifically to publicly accessible parts of our website and do not govern our technical service offerings, managed services, or any contractual engagements, which are addressed through individual client agreements, SLAs, and other written documentation.

By continuing to use this site, you agree to comply with all applicable laws and acknowledge that this website, its content, and its features are intended for use within the United States only. All users must be at least 18 years old, have the legal authority to enter into binding agreements, and understand that these terms include arbitration provisions, disclaimers of warranties, and limitations of liability. Use of the site outside of these parameters is not authorized.

Privacy and Data Handling

We are committed to safeguarding your personal information in accordance with our Privacy Policy, which outlines how we collect, process, and share data. Your use of this site is subject to our data practices and may include the use of cookies, analytics tools, and session tracking. We do not collect or store consumer health data or similarly sensitive information, and we ask that you refrain from submitting such data through our forms or communication channels. For full details on how your data is handled, please review our Privacy Policy.

📱 SMS Communication Privacy

GOOD HUNTER is committed to protecting your privacy when you choose to receive SMS communications from us. This section outlines how we collect, use, and manage your mobile phone number and SMS interactions in accordance with industry standards, including compliance requirements.

🔐 How We Use SMS

If you opt in to receive SMS messages from GOOD HUNTER, your phone number will only be used for the purposes described at the time of opt-in. These messages are intended solely for support-related communications, such as:

  • Confirming receipt of your support request
  • Providing ticket status updates
  • Notifying you of assigned support agents or technicians
  • Scheduling or confirming service appointments
  • Requesting additional information regarding your ticket
  • Closing or follow-up on your support case

We will never use your number for promotional or marketing purposes unless you opt into a separate marketing list.

📊 Message Frequency

Message frequency will vary based on your specific support case, but typically you can expect 1–4 messages per support ticket. In some cases, follow-up messages may extend this range based on issue complexity or scheduling needs.

💬 Opt-In & Consent

You may opt in to receive SMS communications in the following ways:

By checking the “Personal Data Collection & Usage Terms” box on our online support form

By opting in, you acknowledge and agree to receive text messages from GOOD HUNTER related to your support inquiries. Consent is not a condition of purchase or service.

❌ Opting Out

You can opt out of SMS communications at any time by replying STOP to any message. You will receive a confirmation message and no further SMS messages will be sent. You may also reply HELP at any time to receive additional support contact information.

💸 Carrier Disclaimers

Message and data rates may apply depending on your mobile plan. GOOD HUNTER is not responsible for any charges incurred by your mobile carrier.

🔎 Data Handling

Your mobile phone number and any information shared via SMS are stored securely and are not sold, rented, or shared with third parties except as required by law or necessary to provide support services.

 

Platform Access and Security

We reserve the right to change, restrict, or discontinue access to portions or all of our website at our discretion and without prior notice. Users are responsible for maintaining the confidentiality of any credentials used to access client dashboards or account-based features. You must ensure that all activity under your login credentials is secure and that no unauthorized party has access to your account. If you suspect misuse or a breach, you are expected to notify us immediately. Good Hunter retains the right to disable accounts in cases of misuse, inactivity, or violation of terms.

Intellectual Property and Content Ownership

All materials displayed or accessible through our site—including text, images, software, design elements, audio, and video—are the intellectual property of Good Hunter or our licensors. These assets are protected by U.S. and international copyright, trademark, and related intellectual property laws. Users are not permitted to reproduce, distribute, reverse engineer, or create derivative works from any part of our content or systems without prior written consent. Use of our logos, branding elements, or proprietary software components without permission is strictly prohibited.

No Guarantee of Availability or Accuracy

While we strive to ensure that the information presented on our site is accurate and current, we do not guarantee that all information is free from errors, omissions, or disruptions. Access to the website is provided on an “as is” basis. Good Hunter disclaims any liability for temporary interruptions, outdated content, or inaccuracies. Users assume all risk associated with the use of the site and should consult directly with our team for contractual or technical clarification before making decisions based on published material.

Disclaimers and Service Coverage

All services and access to this site are offered without express or implied warranties. While we do provide warranty coverage and service level expectations through formal agreements with clients, no additional warranties are extended through this site or its content. Specific uptime commitments, support coverage, and performance guarantees are outlined in each client’s service-level agreement (SLA) and do not extend beyond the scope of that contract.

Governing Law and Dispute Resolution

This site is operated in the United States and governed by U.S. laws. By using the site, you agree that any disputes will be resolved through binding arbitration, and you waive any rights to pursue claims via class action or jury trial. These provisions help us resolve concerns efficiently while maintaining fairness and privacy for all parties involved. Any legal claims must be brought within one year of the event giving rise to the claim unless otherwise mandated by applicable law.

Policy Revisions and Updates

We may update these terms periodically to reflect changes in our operations, legal obligations, or service offerings. All revisions will be published on this page. Continued use of the website following any updates constitutes your acceptance of the revised terms. We encourage you to review this page regularly to stay informed.

Questions and Contact Information

If you have questions about our legal policies or need clarification about your rights, obligations, or access to specific documents such as your SLA, please reach out to us at:
📧 legal@goodhunter.io

This page was last updated on April 9, 2025.